Junior Business Intelligence/ Business Analyst

NSW, Sydney, Australia
Full Time
Compass
Entry Level
Benefits:
  • Location: Sydney, Australia | Hybrid (3 days in office, 2 days WFH)
  • Package: $85,000 - $95,000 + Super
  • Employment Type:  Full-Time

About the Role

The Junior Business Intelligence/ Business Analyst plays a critical role in bridging day-to-day operational knowledge with data-driven insights. This role is responsible for transforming operational, sales, and marketing data into clear, actionable reports that support decision-making across the business.

The role partners closely with operations and leadership teams to improve visibility, efficiency, and performance through accurate reporting, dashboarding, and process insights. A strong understanding of business operations, CRM systems, and reporting tools is essential, with a particular focus on HubSpot, Looker Studio, and Google Workspace.


Key Responsibilities:
  • Develop a strong understanding of business operations, workflows, and performance drivers across the organisation, translating operational needs into meaningful metrics, KPIs, and reporting frameworks
  • Design, build, and maintain accurate and insightful dashboards and reports using Looker Studio and Google Sheets to support operational, commercial, and leadership decision-making
  • Analyse operational, sales, and marketing data to identify trends, inefficiencies, risks, and opportunities, providing clear and actionable insights
  • Maintain high standards of data accuracy, consistency, and integrity across all reporting outputs and source systems
  • Optimise and manage HubSpot reporting, dashboards, and data structures, ensuring reliable pipeline, lifecycle, and performance reporting
  • Support CRM data quality, including validation of data inputs, structure, and ongoing improvements to reporting reliability
  • Automate recurring reports and dashboards to reduce manual effort and improve operational efficiency
  • Integrate data from multiple sources where required to deliver consolidated and meaningful business insights
  • Partner closely with operations, sales, marketing, and leadership teams to understand reporting requirements and deliver fit-for-purpose insights
  • Support operational planning, forecasting, and performance reviews through timely and accurate reporting
  • Provide guidance to stakeholders on data interpretation and effective use of reports and dashboards
  • Continuously improve reporting frameworks, metrics, and processes to enhance visibility, accountability, and business performance

Key Performance Indicators (KPIs):
  • Accuracy and reliability of operational and BI reports
  • Timeliness of reporting and dashboard delivery
  • Adoption and usage of dashboards by stakeholders
  • Reduction in manual reporting effort through automation
  • Improvement in operational visibility and decision-making quality
  • Data quality standards maintained across HubSpot and reporting tools

Skills & Experience Required:
  • Proven experience in an Operations Analyst, Business Intelligence Analyst, or Business Analyst role
  • Strong hands-on experience with HubSpot CRM, including reporting and dashboards
  • Demonstrated expertise in Looker Studio for dashboard creation and data visualisation
  • Advanced skills in Google Sheets, including formulas, data modelling, and automation
  • Solid understanding of business operations and operational KPIs
  • Experience working with cross-functional teams in a fast-paced environment
  • Strong analytical, problem-solving, and data interpretation skills

Who You Are:
  • You are operationally minded and data-driven, with the ability to connect numbers to real-world business outcomes
  • You are detail-oriented and care deeply about data accuracy and clarity
  • You are proactive, organised, and comfortable working with minimal supervision
  • You communicate complex data insights in a clear and practical way
  • You enjoy improving processes, reporting, and visibility across the business
  • You are confident working with stakeholders at all levels of the organisation

Work Environment & Conditions:
  • Based in Sydney
  • Standard business hours with flexibility as required
  • Collaborative, performance-focused environment with a strong accountability culture
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