• Pay ranges from 2,000 - 2,500 AUD / Month
• Full-time remote or work-from-home
• Day shift (Sydney Australian Time zone)
• Health Insurance
• Career Growth

About the Role:

We are seeking a talented System Analyst and User Experience Specialist to join our team. This role is crucial in bridging the gap between technical requirements and end-user needs. The ideal candidate will possess a deep understanding of our systems, particularly HubSpot, and demonstrate exceptional analytical skills. They will be responsible for gathering user requirements, identifying pain points, and developing solutions to enhance our applications' effectiveness.

Key Responsibilities:

• Requirements Gathering: Engage with end users across various platforms (Zoom, Slack, HubSpot, etc.) to document their issues, gather feedback, and understand their needs.
• System Analysis: Analyze and assess the impact of requested changes on existing systems, ensuring a holistic understanding of how various applications interact.
• User Education: Develop and deliver comprehensive training modules to empower users, facilitating better utilization of our systems.
• Continuous Improvement: Identify and recommend improvements to current processes and systems based on user feedback and best practices.
• Cross-Functional Collaboration: Work closely with the tech team and other stakeholders to ensure that user needs are effectively communicated and addressed.
• Documentation: Maintain clear and thorough documentation of user feedback, system issues, and proposed solutions.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• Experience: 5+ years in a systems analysis role or related field, with a strong focus on user experience.
• Technical Skills: Proficiency in HubSpot and familiarity with other business applications (e.g., Zoom, Slack).
• Analytical Thinking: Strong problem-solving skills and the ability to think critically about system interactions and user needs.
• Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders.
• Training Experience: Demonstrated ability to create and deliver training content for end users.

Technical requirements:

• Windows 11 and above operating system or MacOS 13+
• 256GB Storage space - minimum
• 8GB RAM - minimum
• Dual Core CPU - minimum
• Camera: HD Webcam (720p)
• Headset: Noise canceling (preferably)
• Internet Speed: 50 Mbps - minimum

About The Company:

Freedom Property Investors is the largest and fastest-growing Property Investment Company in Australia, with main offices in Sydney and Melbourne CBD’s.

We are currently the 3rd fastest-growing business in Australia across all industries according to the Australian Financial Review.

We are privileged to have 25+ years of combined experience between our two Founders, served over 10,000 valued members and over 300 full-time staff spread across Australia and growing. We pride ourselves on being the industry leaders.

It is our mission to serve our valued members, earning over 1,810 positive Google reviews and a 4.8 Star rating, this is unheard of in our industry. We are in need of people who share the same values as we do. This opportunity is open to all driven individuals who are committed to helping people and earning life-changing income.

Join Australia’s largest and number 1 Property investment team and contribute to our mission to help everyday Australians achieve their goals of Financial Freedom.

Apply now!!!
 

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